Legal Notice and Terms of Use and Privacy PolicyIn compliance with article 10 of Law 34/2002, of 11th July, on Information Society Services and E-Commerce (LSSICE), Terra Eolica Soluciones S.L., (hereinafter, “Terra Eolica”) is responsible for this website and it makes this information available to Users, setting out its Terms of Use.
In addition to the contents presented herein, specific details related to personal data protection and the privacy of our website’s Users are available in the Privacy Policy and Cookies Policy sections of the website.
Data Controller Identity- Company Name: Terra Eolica Soluciones S.L.
- Trade Name: Terra Eolica
- Tax ID No.: B75510586
- Trade Registry Record: Registro Mercantil de Girona, Hoja: GI-75894, Inscripcion 1, IRUS-1000435940260,
- Activity: Renewable energy, Software development, Robotics Solutions
- Telephone: +34 623 566 155
- Email: info@terraeolica.com
- Domain Name: www.terraeolica.com
- Processing Records in line with the GDPR: customers / suppliers, employees, staff recruitment processes, and website users.
Purpose of the websiteThe purpose of the Terra Eolica website is to inform website visitors of any aspect related to customer businesses, such as products, services, contact information and location. In addition, it also aims to disclose information related to the website’s sector of activity.
Legal frameworkThis website’s activity is subject to the Spanish and European legal framework, specifically the following standards:
• General Data Protection Regulation (GDPR) (EU) 2016/679, of 27th April, regulating personal data processing in the countries of the European Union.
• Law 3/2018, of 5th December, on Personal Data Protection and Digital Rights (LOPD and GDD), standards of territorial scope (applicable to Spain), that define and expand on many of the concepts and regulations outlined in the GDPR.
• Law 34/2002, of 11th July, on Information Society Services and E-Commerce (LSSICE), a law that affects websites that, in some way, carry out economic activities through electronic means, as is the case with this website.
Terms of Use and liabilityAny person accessing this website assumes the role of User, and they undertake to strictly observe and comply with the terms and conditions established herein, as well as any other legal provisions that may be applicable. Terra Eolica will not be liable for any damage - to itself or to third parties - caused by the User making use of this website.
Terra Eolica provides access to articles, information, services and data that it owns or is owned by third parties. These articles, information, services and data are prepared solely for information purposes. They are of general interest, which may not reflect the current status of legislation or jurisprudence, and they refer to public situations. Therefore, the User should not necessarily apply their content to specific cases. The content of this website, consequently, cannot be considered a substitute for legal advice under any circumstances.
Terra Eolica reserves the right to amend any information that may appear on the website, at any time and without prior notice, without being obliged to advise or inform Users of said amendments in advance, and both parties understand that publication on this website constitutes sufficient consent.
This website has been reviewed and tested to ensure it works correctly without interruption. However, Terra Eolica cannot rule out the possibility of certain programming errors, lack of timely availability (for example, server crashes, or maintenance thereof) or the occurrence of force majeure, natural disasters, strikes, or similar circumstances that make temporary access to the website impossible. Likewise, Terra Eolica cannot guarantee the uninterrupted or error-free operation of this website, nor is it responsible for viruses originating from a telematic transmission infiltrated by third parties and generated to negatively affect a computer system.
The User agrees not to use this website or, if applicable, the services or products offered herein, to carry out activities contrary to law, public order or these Terms of Use. Therefore, Terra Eolica is not liable for the information and content stored herein, including but not limited to forums, chats, blog generators, comments, social networks or any other means that allow third parties to publish content. However, and in compliance with the provisions of sections 11 and 16 of the LSSI-CE, Terra Eolica is made available to all Users, authorities and security forces, and it will actively collaborate on the removal or blocking of any content that could affect or contravene national or international legislation, third-party rights, or morality and public order. If a User believes any content on the website may be classed as such, please inform our staff immediately.
Terra Eolica reserves the right to deny or remove access to the website without prior warning - as the result of an internal request or a request from a third party - to Users who violate our Terms of Use.
Intellectual property
This website, including but not limited to programming, editing, compilation and other elements necessary for its operation, as well as its designs, logos, text and graphics, are the property of Terra Eolica or, where applicable, they are made available to Terra Eolica via license or express authorisation of their owners.
Technical property regulations duly protect all the contents of the website registered in the corresponding public registries. In addition, total or partial reproduction and publication of the website are not permitted, nor is its computer processing, distribution, dissemination, modification or transformation, without prior written permission being obtained first.
Terra Eolica will ensure compliance with the above terms and conditions, as well as proper use of the contents presented on its web pages. It will exercise all civil and criminal actions that correspond in the event the User breaches these rights.
The designs, logos, text and graphics outside of Terra Eolica that may appear on the website belong to their respective owners, who are themselves responsible for any possible controversies that may arise concerning them. In any case, Terra Eolica has obtained express and prior authorisation from the owners to use their media content. Terra Eolica acknowledges that the content owners possess the corresponding industrial and intellectual property rights, with mere mention or appearance on the website not implying that the Data Controller has rights or responsibilities related to them, nor will they imply endorsement, sponsorship or recommendation by the same.
Links to third-party websitesTerra Eolica may make available to the User links or other elements that allow access to other websites belonging to third parties. We do not market the products and services on these linked pages, nor do we assume any liability for them, the information contained therein, their veracity or legality, or any effects that may arise. In any case, Terra Eolica states that it will proceed to immediately withdraw any content that may contravene national or international legislation, morality or public order, by quickly removing the link to the website in question and bringing any critical cases or questionable content to the attention of the competent authorities.
Jurisdiction and applicable lawThe relationship between the Data Controller and User is governed by Spanish law, to which both parties expressly submit. English is the language used to draft and interpret this Legal Notice. Terra Eolica and the User agree to submit to the courts of the User’s place of residence in order to resolve any disputes or issues related to this website or the activities developed on it.
PRIVACY POLICYTerra Eolica is fully committed to complying with Spanish and European personal data protection regulations and ensuring full compliance with the obligations set forth, as well as implementing the security measures detailed in the General Data Protection Regulation (GDPR) (EU) 2016/679, of 27th April, and Law 3/2018, of 5th December, on Data Protection and Digital Rights (LOPD and GDD, hereinafter LOPD). Pursuant to these regulations, you are hereby informed that use of our website may require that certain personal data be collected through contact forms, or by sending emails, that will be processed by Terra Eolica, the Data Controller, whose information is as follows:
• Company Name: Terra Eolica Soluciones, S.L.
• Trade Name: Terra Eolica
• Telephone: +34 623 566 155
• Email: info@terraeolica.com
Collection and processing of personal dataPersonal data is any information concerning a person: name, email address, postal address, telephone number, tax ID number, etc. Additionally, when the User visits our website, certain information is automatically stored for technical reasons, such as the IP address assigned by the User’s internet service provider.
Terra Eolica, as the Data Controller, must suitably inform Users of this website about the collection of personal data that may be carried out, either by sending an email or by filling in the forms included on the site.
Only the data necessary to perform the hired service, or to be able to respond appropriately to the request for information made by the User, will be obtained. The data collected are identification data and they correspond to a reasonable minimum required to carry out the activity requested. Specifically, no specially protected data is collected at any time. Under no circumstances will Terra Eolica use the data obtained for purposes different to the purpose agreed with the User.
Contact form/email addressPurpose: To respond to the User’s request for information made through our contact form/s.
Legitimation: The legal basis that legitimises this form of processing is the User’s consent, which may be withdrawn at any time.
Data transfer: Tinta y media will process data through its servers; it will do so as the Data Processor.
Minimum age restriction
Only people over the age of 14 may provide personal data on this website. As required by the Organic Law on Data Protection and Guarantee of Data Rights, in the case of minors under 14 years of age, the consent of their parents or guardians will be a compulsory condition for us to process their personal data.
On the other hand, only people over 18 years old can hire our services. In the case of minors under 18 years of age, the consent of their parents or legal guardians will be a mandatory condition for us to provide the services offered, unless the minor is emancipated.
Security measuresTerra Eolica hereby informs Users that the necessary technical, organisational and security measures available to us have been taken to prevent the loss, misuse, alteration, unauthorised access or theft of data, and thus guarantee the confidentiality, integrity, and quality of the information contained therein, in accordance with data protection regulations in force. The personal data collected using forms are processed only by the staff of Terra Eolica or designated processors.
The Terra Eolica website also has SSL encryption, which allows Users to safely send their data using the website’s contact forms.
Veracity of dataThe User states that all data they provide are true and correct, and they agree to keep them up to date. The User will be responsible for the truthfulness of their data and will be solely liable for any conflicts or disputes that may result from their falsification. It is essential that, for us to keep personal data up to date, the User informs Terra Eolica whenever there has been any modification to their data.
Data Transfer"Terra Eolica" will not transfer or communicate to any third party your data, except in the cases legally provided or where the provision of a service implies the need for a contractual relationship with a Processor. The User accepts that some of the personal data collected will be provided to these Data Processors (payment platforms, processing agencies, intermediaries, etc.), when it’ll be necessary for the effective performance of a contracted service or product acquired. The User also agrees that, in the event of the provision of services, these may be, in whole or in part, subcontracted to other persons or companies, which will be considered as Data Processors, with which the corresponding contract of confidentiality, or adhered to their privacy policies, set out on their respective websites. The User may refuse the transfer of his/her data to the Data Processors, by written request, by any of the means mentioned above.
In addition, where necessary, the data of Clients may be transferred to certain agencies, in compliance with a legal obligation: Spanish Tax Agency, banks, Labour Inspectorate, etc.
How a User can exercise their rightsThe LOPD and the GDPR grant interested parties the option of exercising several rights related to processing of their data. To do so, the User must contact us, providing a copy of documentation proving their identity (ID card or passport), by email sent to info@arbaenergia.com, or by written communication sent to the address provided in our Legal Notice. This request should also include the following information: User’s name and surname, request, address, and supporting data.
The User must exercise these rights himself/herself. However, they may also be exercised by a person authorised as the User’s legal representative, when documentation attesting to such representation is provided.
The User may exercise the following rights:
• The right to access personal data, which is the right to obtain information on whether their data is being processed, the purpose of any processing that is being developed, as well as the information available on the origin of such data and the communications made or planned thereof.
• The right to rectification, where personal data are incorrect or inaccurate. The User may also request that data found to be inadequate or excessive be deleted.
• The right to request limitation in relation to processing of their data, in which case said data will only be retained by Terra Eolica to exercise or defend claims.
• The right to oppose: User has the right to request that their data not be processed or that processing be ceased in cases where their consent is not necessary for processing. Users may oppose commercial prospecting files or decisions related to the person concerned that are based solely on automatic processing of their data, unless further processing is required for legitimate reasons or to exercise or defend potential claims.
• The right to data portability: if the User would like their data to be processed by another company, Terra Eolica will provide the User with a portable copy of their data in an exportable format.
If the User grants consent for a specific purpose, they have the right to withdraw this consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. We are committed to enforcing all these rights within the maximum legal deadline of 1 month. If the User believes there is an issue with how Terra Eolica processes their data, they can contact our data protection officer or the appropriate data protection authority. The Spanish Data Protection Agency (AEPD) is the control authority in Spain.
Data retentionRequested information of Users’ personal data collected by contact form or by email will only be used strictly during the time necessary to fulfil the request for information, or until consent is withdrawn.
Customers’ personal data will be processed until the end of the contractual relationship. The particular data retention period shall be the minimum necessary, and it may be maintained for:
• Four years: Law on Social Infringements and Sanctions, related to obligations in matters of affiliation, contributions, payment of wages; Arts. 66 et seq. General Tax Act (accounting).
• Five years: Art. 1964 of the Civil Code (personal actions without special deadline).
• Six years: Art. 30 of the Commercial Code, related to accounting records and invoices.
• Ten years: Art. 25 of the Law on the Prevention of Money Laundering and Financing of Terrorism.
• No term: disaggregated and anonymised data.
In the case of candidates’ data processing (CVs), Terra Eolica may store CVs for up to two years and refer to them in future job vacancies, unless the candidate states otherwise.
Social networksTerra Eolica has profiles on some of the world’s major social networks (LinkedIn), identifying itself in all cases as Data Controller processing the data of its followers, fans, subscribers, commentators and other user profiles (hereinafter, followers) published by Terra Eolica.
The purpose of data processing by Terra Eolica, when not prohibited by law, will be to inform its followers of its activities and offers, in any way that the social network allows, as well as providing a personalised user care service. The legal basis for such processing shall be the consent of the person concerned, which may be withdrawn at any time.
Under no circumstances will Terra Eolica obtain data from social networks, unless the User grants their consent in this regard (for example, to hold a contest).
Staff recruitmentAn applicant who sends electronic communications to Terra Eolica applying for a job authorises us to analyse the following: the documents sent (for example, their CV), all content that is directly accessible via internet search engines (for example, Google), profiles that they have on professional social networks (for example, LinkedIn), data obtained from access testing, and the information they disclose in the job interview. Using all of this information, we will evaluate their candidacy and may be able to offer them a job when a position becomes available. If the candidate is not selected, Terra Eolica may store their CV for a maximum of two years so they may be considered in future vacancies, unless the candidate states otherwise. The legal basis for such processing shall be the consent of the person concerned, which may be withdrawn any time.
ConfidentialityThe information supplied by the User shall, in any case, be regarded as confidential and may not be used for purposes other than those described herein. Terra Eolica is obliged to refrain from disclosing information about the User’s claims, the reasons for the information requested, or the duration of its relationship with the User.